Merchant operations coordinator

Are you looking for a next step in merchant coordination? The mission of the Operations team is simple: to deliver a best-in-class merchant experience and operational efficiencies in the 13 EMEA markets where our partner operates. As a Regional Merchant Operations Coordinator, you will be focusing on elevating operational processes and managing stakeholders from a regional level, all while working closely with local, regional, and global teams to ensure initiatives meet EMEA needs.

Tasks and responsibilites:

• You will work on optimising operational processes to help merchants, and the local teams that support them, get set up for success on our platform.
• You will immerse yourself in the end-to-end partner experience and identify opportunities to automate, productize and optimize processes, backed by rigorous data analyses.
• You will also work with a variety of stakeholders, gather their inputs and work towards an aligned approach.
• You will focus on several projects and work together with internal and external partners to achieve the set target.
• You will lead the execution processes and be responsible for the rollout of regional initiatives.
• In this position you will work hands-on within the operational team with a regional scope.

The ideal candidate:

• 2+ years of operations, analytics, consulting, or other related experience
• Excellent data management skills. Spreadsheet and SQL.
• The ability to self-serve, investigate and get the data required will make you much more effective in this role. A self-starter attitude is required!
• Comfort with ambiguity. You are unfazed by executing on projects where all the information is not always available and priorities can change as more data comes to bear.
• Balance attention to detail with swift execution
• Clear communication verbally and written
• Ability to work with remote teams and across time zones to develop strategies and foster a cohesive and creative work environment.

Our offer:

• A salary up t0 €4.400,- based on 40 hours and experience
• A unique experience in one of the fastest growing and international tech companies
• The ability to work hybrid
• 25 holiday days
• Access to the Walters People Academy