Customer Financial Services Representative

Customer Financial Services Representative Do you have an affinity for finance and want to work in a customer-oriented environment of an international logistics company in the region of Amsterdam? Are you enthusiastic to have continual interaction with customers and an accurate eye for detail, then you are the representative we are looking for!

Description

You will be part of a team that is responsible for communication towards specific customer cases that require accurate attention to detail and problem solving. The includes resolving out of the box anomalies for customers as they arise. This will involve contact with the customer through online and telephone contact.

Your role will also be responsible for improving processes and procedures within the department and reporting feedback to senior team members. This will bring great responsibilities which can ensure growth opportunities within the company.

Task & responsibilities

• Responsible for accurate completion of procedures to a deadline
• Identify and resolve anomalies as they arise
• Focal point for resolutions within the department
• Appropriate communication with customers, team members and other departments
• Ensures ongoing compliance within the procedures of the company
• Works closely with team members, customers, vendors to resolve issues

Your profile

• 1 to 3 years’ experience within Accounting, Finance or related field
• Fluent in verbal and written English
• Accurate & attention to detail
• Customer driven and service orientated
• Strong team player
• Strong verbal & written communication

Offer

• Salary between €2.700 and €3.700 a month, based on your experience. For senior positions it starts from €4000
• 32/40 hours a week
• Direct contract from our client
• Opportunities to grow within a globally known organization
• Travel allowance
• 27 holiday days a year
• Possibilities to develop yourself via the Walters People Academy

If you think that you’re the person for this job, please apply immediately!