Customer Service Champion
Salaris EUR2000 - EUR2500 per month
Consultant Mariana Janbaih
Datum online 7 september 2018 2018-09-072018-10-07 fashion Zuidplein 28 1077 XV Amsterdam Walters People The Netherlands
Is your mother tongue Dutch, French or German? Are you looking for a full-time job in the Amsterdam region? Are you customer-focused who deep down consider yourself a Customer Service Champion? If so, you might be just the one we are looking for!
Due to international growth, for our client, we are looking for a Customer Service Champion who is native speaker in French, Dutch or German. You would be working in a fun, multicultural and dynamic office full of opportunities for growth and development while in Amsterdam.
Tasks and Responsibilities:
- Order Management and all related activities
- Internal and external reporting
- Investigating customer claims surrounding order status, late deliveries, incorrect invoicing, etc.
- Providing after-sales support and corrective actions when needed, such as obtaining approvals and processing returns and credit notes
- Providing customers with information regarding product price and availability
Skills and Qualifications:
- You are a native German, Dutch or French speaker, who is also fluent in English - additional language is a plus/ combination of languages is a plus
- You have either some experience or great interest in customer service
- You are customer-oriented
- You think analytically and are detail-oriented
- You strive to be a customer service champion by offering excellent customer support to your customers
- Salary indication is between 2000 - 2500 euros, depending on experience
- Opportunity to work in a fun and multi-cultural environment in the Amsterdam region
- Receive the tools develop and grow within the organisation
Sounds interesting? Go ahead, apply! Looking forward to reviewing your application.